Recursive support logic
Not a decision tree. Resolve searches your knowledge base recursively to solve questions nobody scripted an answer for.
How it works
Four steps from documentation to answers
- 01
Sync sources
Connect the places your answers already live — documentation, knowledge base, tickets, product data.
- 02
Define logic
Resolve works out what the person actually means, not which keyword they typed.
- 03
Sandbox test
Try answers against real questions before anything reaches a customer.
- 04
Deploy & optimize
Answer across channels and keep improving from what the analytics show.
No complex transformation required — just measurable improvement.
Beyond chat — an intelligence layer, not a script
Lead capture synergy
Every support conversation is a commercial signal. Resolve detects buying intent and pushes qualified leads to your CRM.
Omnichannel intelligence
One consistent answer across email, chat, and Microsoft Teams, wherever the customer already is.
Brand integrity protocol
Resolve adopts your team's tone and guardrails, so an automated reply still sounds like your company.
Where it earns its keep
Generic bots fail when the questions get technical. Resolve is built for information-heavy environments.
IT support
Resolve technical tickets from your own documentation and runbook history.
Fewer repetitive tickets
Enterprise SaaS
Product guidance grounded in your docs and release notes, not guesswork.
Faster adoption
Sales
Capture buying intent and qualify leads while the conversation is still open.
More qualified pipeline
Education
Answer student and faculty questions instantly across every channel.
Better response experience
Real estate
Respond to property inquiries and qualify prospects automatically.
More routed inquiries
E-commerce
Handle order, shipping, and return questions without a human in the loop.
Quicker resolution
Built for how enterprises actually buy
Enterprise-grade security
Aligned with SOC 2 and enterprise governance standards.
Data protection by design
Deploy on-premises, on dedicated servers, or inside your own systems.
Rapid integration
Connects with ITSM, CRM, LMS, and ERP environments.
Measurable ROI
Built to lower operating cost while lifting revenue performance.
Get in touch.
See Resolve in action.
Tell us which questions keep landing on your team's desk and we'll show you how Resolve handles them.